Keyboard Navigation Instructions

This site is keyboard accessible. Below is a key on how to interact with specific elements on the page:

Generally all elements on the page were designed to be navigated through using the Tab key.

Navigation Bar: Use the Tab key to move through navigation links. To open any of the Language Selection menus, press Enter or Space.

Dropdown Menus (Not Language Selection Menus): Press Space to open the menu. Use Tab arrow keys to navigate through the options. Press Enter to select an option or Esc to close the menu.

Customer Reviews Carousel: Use Tab to view initial review. Use Tab once more to view the customer's rating & Tab again to view the name. While on the review or the customer name use Left Arrow or Right Arrow to cycle through reviews. Use Escape to Exit.

Forms: Use Tab to move between form fields and Shift + Tab to move backward. Press Enter to submit the form. If all form fields have not been filled the form will focus on the empty required field.

If You Get Stuck: If you are stuck in the navigation or a dropdown menu, press Esc to close the menu and return to the previous focusable element.

(VoiceOver) If You Are Still Stuck: If you are still stuck in the same element, navigation, or a dropdown menu, press Ctrl + Option + Shift + Up to exit the menu and return to the entire menu object.

If you experience difficulty, please contact us at webdev@aphw.com.

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Why choose your own contractor?

Having a choice matters. As an APHW home warranty customer, you can:


  • Get repairs completed on your schedule, by a contractor who’s available when you need them.
  • Work with someone you know or comes recommended by someone you trust.
  • Use a contractor who works for you, not the warranty company.
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Senior man in a checkered shirt talking on the phone while using a laptop and tablet, working from home or consulting remotely.

How APHW Claims work

We work with your chosen licensed contractor to get repairs done quickly and efficiently through our easy claims process.


  • Online or Call: When a covered item needs repair, contact us for a claim number. Then choose the licensed contractor you prefer.
  • Schedule: Once your licensed contractor diagnoses the problem, we work with them to determine coverage and complete repairs.
  • Payment: We offer several fast payment options, including immediate payment over the phone directly to your contractor for covered repairs.

SEE WHAT'S COVERED


What our customers think

How do APHW customers feel about choosing their own contractor? The numbers speak for themselves.*


  • 88% agree choosing their own licensed contractor is important.
  • 92% rate their preferred licensed contractor as “professional”.
  • 95% were happy with the work performed by their licensed contractor.
*Source: 2022 APHW Satisfaction Survey
Professional plumber sitting on the floor using a tablet to troubleshoot a sink issue, with an orange tool bag and plumbing equipment beside him.


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What if I don't know who to choose?

We work with your chosen licensed contractor to get repairs done quickly and efficiently through our easy claims process.


You can also ask us. We may know of contractors other customers in your area have chosen.


CHOOSING A LICENSED CONTRACTOR
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Stay prepared for the unexpected

Breakdowns happen. An APHW home warranty helps keep your home protected.


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