Coverage As Advertised

Coverage as Advertised

The high temperature reached 91 degrees on the Sunday John Eblen called to file a claim on his upstairs air conditioner, which had gone out in a literal puff of smoke. America’s Preferred Home Warranty (APHW) answered the call of the Charlestown, Indiana native. “The claim process worked exactly like it was supposed to,” John […]

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Same Day Service

Customer Receives Same-Day Claim Service

When water is leaking inside your home, speed is of the essence. Tom Donnelly was indeed quick about contacting America’s Preferred Home Warranty (APHW) and a plumber he trusted, to great effect: His claim, the payment, and his repair were all completed in the same day! “Before I knew it, it was taken care of,” […]

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Contractor Payments Quick and Easy

Contractor Payments Quick & Easy

A hot summer in Greenville, North Carolina is difficult enough without having to deal with central air breaking down. Adrina Moore experienced this unfortunate event, but she thankfully had an America’s Preferred Home Warranty (APHW) ready and waiting, in case it did. The first-time homebuyer had never used her home warranty before, so she was […]

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She Knows How Simple It Is

When a real estate agent suggests adding a home warranty at closing, there are few things more comforting than knowing they use that same service for their own home. This is the case of Agent Cindy Horsley of the Bush Real Estate Group in Newnan, Georgia, who has strong opinions of which home warranty company she’ll recommend…

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Coverage That Fits the Bill

Deciding to renew a service contract can be difficult, especially when it’s based on what ‘could’ happen. For Jody Penton out of Jackson, Mississippi, however, the decision came easily…

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They Gave It That Personal Touch

There are times when you just need to be able to trust someone. In the case of Susan Biasella-Hohs out of Northfield, Ohio, she knew exactly which plumber she could trust to take care of a house she rents to her son, his wife and their two boys. The only question was, would her America’s […]

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Antuian Bradford

Building Relationships Through Customer Service Excellence

What makes you return to a service business over and over again? I’ll bet you it has less to do with the service itself than the customer service that came with it. For Antuian Bradford out of Hermitage, Tennessee, customer service is exactly why he plans on returning to America’s Preferred Home Warranty (APHW) when […]

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Customer Changes Cautious Contractor’s Mind

In a Google review of America’s Preferred Home Warranty (APHW), Steve Sedahl out of Apex, North Carolina, wrote, “The best reviews come from the contractors I’ve hired to do repairs.” We were inspired to do some digging to find out what he meant. Steve has made several claims with APHW, each of which was a […]

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Everyone Said It Was A Bad Idea

“Everyone, from our parents to the technician, said they hate working with home warranty people,” said Kaitlyn Hall of Greenville, North Carolina. “So many people told us, ‘Good luck,’ that it always takes forever, it’s a horrible experience, and they never do what they say.” But as first-time home buyers, Kaitlyn and her husband elected […]

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No Home Warranty? No Sale.

Would you buy a home if it didn’t include a home warranty? Some might, but Jon Hoerauf wouldn’t. “I’ve told people I wouldn’t buy a home unless they included a home warranty,” he said. “Because you just never know.” Jon discovered his current home warranty company, America’s Preferred Home Warranty (APHW), when he sold his […]

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