Contractor Issues Made Her Switch—And Discover Her Reason to Renew

When Gilbert, Arizona native Alyssa Ward purchased her home, she had previous experience with a Home Warranty—something she was in no hurry to experience again. On the last go-around, there were some serious problems with the quality of work. “They sent out the same contractor like five times,” Alyssa said, “and they not only didn’t fix […]

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Choice Is Where It’s At

When you think about real estate agents, you tend to think of them as business entities, far above and beyond simple things like a leaky pipe. But Cardinal Realty Group LLC Realtor Janie Baylis out of Prattville, Alabama, would disagree—she’s had several household leaks, and several experiences in dealing with them for the better… or […]

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As ‘Luck’ Would Have It

When you buy a home, it comes with more than X-bedrooms and X.5 bathrooms—there’s a collection of appliances and home systems, too. Kathy Kincaid’s real estate agent suggested they add an America’s Preferred Home Warranty (APHW) to their purchase in Fort Wayne, Indiana, just in case. “A few of the appliances were original to the […]

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It Came with the House—Will It Actually Help?

A leak is bad enough when it’s close to the floor, but Portsmouth, Ohio native Paula Cooney’s leak was much higher. “We noticed the water,” Paula remembered, adding that they discovered its source was the plumbing over the upstairs bathroom ceiling in her home. It needed to be fixed in a hurry, and thankfully, Paula […]

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Service and Simplicity Attract Contractor to APHW

It’s one thing when a contractor is willing to work through a home warranty. It’s quite another when that contractor has literally worked on the warranty’s headquarter building! It speaks volumes to the amount of trust and respect they have for each other, and Rooney’s Sewer Service out of Jackson, Michigan, had plenty to say […]

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They Do What They Say They’ll Do

Pat McGinnis is no stranger to the home warranty industry. As a real estate agent for Douglas & Cannon Real Estate out of Chapin, SC, with over 31 years’ experience, Pat has been on both sides of the coin—recommending one warranty or another to her clients, as well as choosing one for herself. “We’ve used […]

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Horror Stories Undone: A Warranty’d Welcome

Celeste Lozier of Farmington Hills, Michigan, was expecting the worst possible news when she picked up the phone to make her first warranty claim.  She had become a first-time homeowner only six months earlier. In the dead of the following winter her boiler had malfunctioned, and they lost heat to half the house. “It was […]

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No Pain, All Gain

A chilly Monday in March isn’t a bad thing… unless your furnace starts making unusual noises. Kayla Purvis of Delaware, Ohio, worried about a high-pitched squealing noise it was making for about a week. Then she noticed a funny smell. It was time to call the warranty company. While most folks dread having to file […]

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Garbage Disposal Kicks, APHW Fights Back

As a retired real estate agent, Alvin Zebbs knows the value of taking preventative steps. “The biggest investment you’ll probably make in your lifetime is a house. Why wouldn’t you have a warranty for it?” he asked. “It just makes perfect sense to me, to have a warranty on something you treasure.” When he became […]

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