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Frequently Asked Questions
If you are a REALTOR® or agent, please call 800.583.8157 for details and a sample warranty, or fill out a REALTOR® quote request.
Data Collection forms are available online here, or by emailing [email protected] or by calling Customer Service at 800-648-5006.
For help with the REAL-PRO® app or the REALTOR® portal, please call 855-806-6678, or please email us at [email protected].
To find your contract number please look at the top of the last page of your warranty or the inside cover. It is also on your invoice or receipt, or please just call us at 800-648-5006 or email us at [email protected] and give us your name and address.
Coverage usually begins the day of closing, but there may be a 30 day delay in certain instances; you can call Customer Service at 800-648-5006 for your exact coverage start date.
Our typical warranty covers: attic and exhaust fans, central air conditioning, electrical system, heating system, furnace humidifier, kitchen appliances
Homeowner: Please refer to your home warranty agreement for specific terms and conditions or call Customer Service at 800-648-5006 for further information.
REALTORS®: Please call your Area Sales Manager (find yours here) for further information.
Great, we are here to help you! If you are a homeowner, please call us at 855-519-1495. If you are a REALTOR®, you can purchase a warranty using our REAL-PRO portal/app, please call us at 800-648-5006 to get started. Also, you can fill out a request for quote form here and we’ll get back in touch with you quickly.
REALTORS®, yes you can order online using our REAL-PRO™ portal! Please use the portal or email [email protected] to get started.
Please email us at [email protected] with your contract number or street address or call us at 800-648-5006.