We’re Just Not the Vendor Type

Hi, I’m Luke Brock. You’re probably thinking, “You’re the home warranty guys.” We sure are. But we’re so much more.

As the Vice President of Strategic Accounts at America’s Preferred Home Warranty (APHW), I can tell you that a ‘vendor’ is a passive relationship. When it comes to vendors, everything that drives decision making has to do with pricing, products, services, and promotions—it is purely transactional. Because of that, there’s no focus on helping each other to accomplish goals and create synergy. There’s no deep value.

APHW walks a different path—as your business partner—to help Realtors® and real estate brokerages discover great opportunities. Business partners spend time working on things of strategic value together, helping each other to achieve goals and create win/win scenarios that drive success. It’s an active relationship.

You have choices when it comes to home warranties—you can even buy them online without ever talking to a live person. But here at APHW, we strive to be so much more than just a home warranty provider.

We want to be one of the pillars of your business. We develop a very specific program with your company as a core service partner. That’s profitability, sound risk management, training and development—we want to spend our time with you, talking about how we can help you reach your goals.

Our ClientSecure® program reduces your liability exposure, and our Real-Pro® app provides a fast and easy way to order warranties, saving you time. APHW continuing education courses add value to your agents while helping them increase profit. These are just the tip of the iceberg of ways we can help.

It’s the best feeling in the world, and why being your business partner is so important to me.

If your experience with home warranties doesn’t sound like this, feel free to reach out to me. Let’s have a conversation and see how we can help you and your business.