What Does an APHW CSR Do? We Care

America's Preferred Home Warranty, Customer Service, APHW Customer Service Cares

Anyone can take a phone call and enter data into a computer. But America’s Preferred Home Warranty (APHW) customer service representatives (CSRs) are different, according to APHW CSR Supervisor Patty. “We aim to be heroes for our homeowners and REALTORS®,” she said. “We care — and that’s what we’re best at.” From the Root It […]

Recognizing Our 2020 APHW Family Graduates

America's Preferred Home Warranty, Graduation 2020, Home Warranty

With the schools all closed, our graduates weren’t able to get their usual recognition for their hard work–so we decided to recognize them ourselves. Congratulations to the APHW Family Class of 2020: YOU DID IT!

Family Fest 2019

APHW Family Fest 2019

America’s Preferred Home Warranty owner Randy Caltrider shows his appreciation of his employees each year with an annual Family Fest, this year inviting them and their family members to enjoy a day at Cedar Point.

It’s Just the Right Thing to Do

Randy Caltrider is a man who cares about his employees. The president and owner of America’s Preferred Home Warranty (APHW) is known for meeting and greeting every new staff member personally. What he’s lesser known for (outside of the company at least) are the lengths he goes to make sure this family—yes, family—is taken care […]