Take Control of Your Claims

Take Control of Your Claims

You know it, I know it, and so does everyone else… you hate the idea of filing a claim. But why? One word: Inconvenience. Over the years you’ve come to expect long wait times and difficult communication, plus an unknown contractor coming to your house at odd hours (who may not be someone you actually […]

What is a Home Warranty? Let’s Talk.

What Is a Home Warranty? Let's Talk.

First Things First Home warranties and homeowners’ insurance are two different things. Homeowners’ insurance is essentially hazard insurance—it covers damages to your property as a result of external forces (i.e., flooding, fire, etc.). A home warranty, on the other hand, is a service contract—it offers coverage for failures of your major home systems and appliances due […]

APHW Staff Volunteer at Michigan Special Olympics 2019 Fall Games

APHW Volunteers at Michigan Fall Special Olympics 2019

America’s Preferred Home Warranty (APHW) employees volunteered again this year at the Michigan Special Olympics Fall Games September 20 – 22, assisting in a variety of ways for the 2019 events. Patty took part in the cycling event, discovering upon arrival that her own cousin was competing! She got to escort him to the starting […]

Family Fest 2019

APHW Family Fest 2019

America’s Preferred Home Warranty owner Randy Caltrider shows his appreciation of his employees each year with an annual Family Fest, this year inviting them and their family members to enjoy a day at Cedar Point.

Balancing Your Budget? Go Month-to-Month

Month-to-Month Home Warranty

If you’ve ever had to use a home warranty, you probably get why it’s convenient to have one—help with unexpected expenses is handy. But who has the extra few hundred dollars lying around for another year of coverage? Ah, but did you know America’s Preferred Home Warranty (APHW) also offers a monthly option for new […]

Final Team APHW Total

Team APHW Final Total for Relay for Life

Counting our corporate sponsorship, our final total as of Friday, August 2, 2019, came to a whopping $52,037.48 raised for Relay For Life of Jackson County, Michigan! As a company with less than 250 employees total, this number means the world to us. Times are changing and Relay is changing with it, and we’re looking […]

We Did It! APHW Achieves 2019 Fundraising Goal

We Did It! APHW Achieves Relay for Life Goal

Team APHW officially met and surpassed their Relay for Life fundraising goal of $20,000 Wednesday! With more than a month to go before the main event, we’re excited to see what new heights we can achieve! Relay for Life Team APHW members pictured left to right: VP of Operations Mike, Nicholle (Secretary), Cara (Captain), Hannah, […]

Avoid the Arctic – Maintain Your Water Heater

Water Heater Maintenance Tips

I once had the unfortunate circumstance of showering with cold water. I’m talking COLD. Not room temperature, not slightly chilly—cold. Zero heat. Suffice it to say, that was the fastest shower I have ever taken. I will never suffer through it again if I can help it, and regularly maintaining your home’s water heater is […]

Relay for Life Team APHW 2019 Update

Relay for Life Team APHW 2019 Update

#APHW has been involved with #RelayForLife for years, and this year is no different. Check out how our goals have changed, what we’ve been doing, and where we’re hoping to end up in the fight against #cancer. Join our fight and visit us at the APHW tent at the Relay for Life of Jackson County […]

We’ve Got Goosebumps! CSRs Trained in ‘Chill’

APHW Trains Customer Service in A/C

With A/C season right around the corner, America’s Preferred Home Warranty (APHW) wanted to ensure easy communication between contractors and their customer service representatives (CSRs). Enter Andy Miller, a service manager for Lammers Heating & Cooling in Jackson, Michigan, to train them in ‘chill.’ “APHW hired me to teach a refresher course on air conditioning […]