New CSR Amazed at Opportunities at APHW

When you’re unhappy in your work environment, the days drag on. Taking the chance on something new and unknown can be a risky move—and it’s one that Customer Service Representative (CSR) Patrick is happy he took with America’s Preferred Home Warranty (APHW)! “From [APHW’s President] Randy Caltrider on down, I’ve just been really impressed with […]

APHW’s 2017 CSR of the Year Surprised, Pleased

Customer Service Representative (CSR) Wenche (pronounced VEN-ka), originally from Norway, has found a calling (no pun intended) with America’s Preferred Home Warranty in Jackson, MI. With a little over a year at APHW’s Call Center, Wenche’s comfort level has grown quite a bit from her first days on the job. So much so, in fact, […]