Smoothing Out the Bumps

June 2019 Employee of the Month

Jay came to America’s Preferred Home Warranty when we realized a need for his type of expertise. With only a few months of employment here, his nomination for June 2019 Employee of the Month says a lot.

‘I Just Love Working Here!’

APHW Employee - 'I just love working here!'

Finding work is rarely an easy process, let alone in a place you love. Lakeia spent four years commuting to an out-of-town job when the winter drive became too much—it was time to find something local. “I met Susan Town-Richards at one of the Commonwealth Building job fairs,” Lakeia said, describing the HR representative for […]

It’s Never Too Late to Start Over

May APHW Employee of the Month

Twelve and a half years in a toxic work environment was enough. Kathy needed a new start, but her options were limited. “It’s hard to start a new job when you’re older,” Kathy said. But a change needed to happen, so when the opportunity to work in customer service for America’s Preferred Home Warranty (APHW) […]

Love Real Estate, But Not Selling Homes?

APHW Area Sales Manager Steve Charles Testimonial

  I love the real estate industry, but I’m really more wired for B2B sales. Being an America’s Preferred Home Warranty (APHW) Area Sales Manager (ASM) became the perfect mix of both. As APHW has grown from a regional to a national company, so has the opportunity for advancement. In just four years, my territory […]

Retiree Finds New Beginning at APHW

Sharon - Customer Care Supervisor

Forty-two years in the banking industry had been enough for Sharon, but she couldn’t just stay at home—she needed something to do. “I was just looking for something different,” she said. Then America’s Preferred Home Warranty (APHW) hired her to manage their call center in August of 2012. “They were still very small at that […]

APHW April 2019 Employee of the Month

America’s Preferred Home Warranty is proud to present our April Employee of the Month, Hannah! She’s a vital member of our Marketing Department, and we’d like you to get to know a little bit about her.

When a Whirl is Worth It

Employee of the Month: Karen

“I thought I would give it a whirl.” That was how Karen viewed the customer service position at America’s Preferred Home Warranty (APHW) when they hired her nearly five years ago. It was understandable, given that she had just left a similar position in a toxic environment. “I was just looking for a way out […]

Legal Counsel Follows the ‘LIGHT’ to APHW

Legal Counsel Follows 'LIGHT' to APHW

They say the only guarantees are death and taxes, but most Americans will add at least one more: Lawyers. The problem is trying to find one you can trust—or is it? In Phil West’s case, the problem was finding a way to be one in an increasingly secular world. “I wear an engraved silver dollar […]

‘APHW Has Changed My Life’

APHW Changed My Life

Being recognized for hard work is always an amazing feeling—it pulls everything into perspective and shows that your efforts are appreciated. Especially amazing is when your employer goes even further to ensure you know that gratitude is genuine. This was the case when America’s Preferred Home Warranty (APHW) played a recording of Matt McQuerry’s family […]