Call center jobs are intimidating. It’s easy to focus on one or two scary aspects and believe it’s something you could never do; but you’d be denying yourself the sincere joy that can come with it. Jolynn started out just as nervous as anyone else about being on the phones. “It is intimidating at first,” […]
Many bilingual employees face a frustrating career obstacle: They can’t advance because management ‘needs’ them where they’re at. Matias wanted better opportunities than his former employer was offering, so he gave America’s Preferred Home Warranty (APHW) a try. “My biggest fear was that I would get stuck again, because I spoke another language,” Matias said. […]
Brad Gehring had to hesitate, a few years back, when a member of the home warranty industry asked him to join their team—he’d had some unfortunate experiences in the past. His stance with them today, however, sends a pretty clear message: America’s Preferred Home Warranty (APHW) is different. “I had been out of the home […]
Not really one for the spotlight, Jennifer was caught by surprise when America’s Preferred Home Warranty (APHW) named her July 2019 Employee of the Month. “I wasn’t even here that day,” she said. “I was getting congratulated and I hadn’t even seen the email announcing it to everyone!” Only hired this past February, Jennifer’s commitment […]
You hear it all the time—this business is family oriented, everyone knows everyone, great work environment, etc. You hear it enough (and experience enough of the opposite) to believe it’s just the standard, disingenuous fluff every company says to new recruits. You might even believe America’s Preferred Home Warranty (APHW) is like that, too… until […]
Jay came to America’s Preferred Home Warranty when we realized a need for his type of expertise. With only a few months of employment here, his nomination for June 2019 Employee of the Month says a lot.
Finding work is rarely an easy process, let alone in a place you love. Lakeia spent four years commuting to an out-of-town job when the winter drive became too much—it was time to find something local. “I met Susan Town-Richards at one of the Commonwealth Building job fairs,” Lakeia said, describing the HR representative for […]
Twelve and a half years in a toxic work environment was enough. Kathy needed a new start, but her options were limited. “It’s hard to start a new job when you’re older,” Kathy said. But a change needed to happen, so when the opportunity to work in customer service for America’s Preferred Home Warranty (APHW) […]
I love the real estate industry, but I’m really more wired for B2B sales. Being an America’s Preferred Home Warranty (APHW) Area Sales Manager (ASM) became the perfect mix of both. As APHW has grown from a regional to a national company, so has the opportunity for advancement. In just four years, my territory […]
Recently promoted to supervisor, Katie describes her experiences in APHW customer service. See if you might want to join the team!