“I called the number and explained what happened. They gave me a claim number and asked me to have my contractor call in with the diagnosis. He called, and they said it was approved. I didn’t even have to make another phone call—once the work was done, I just faxed in a copy of the paid invoice. It was that easy.
“I had the check four days later. That was it!”
Connie also appreciated the ability to choose her own licensed contractor. “Our guy had installed a furnace for us in the house we had before, too,” she said. “Here we were without heat and using space heaters, so he called the person who was supposed to have their furnace maintenance the next day. It wasn’t an emergency, so they rescheduled for me! And they did a super job of it, too.”
Her home warranty came with the house purchase a few months earlier, and Connie is considering renewing it after this experience. “I would absolutely recommend America’s Preferred Home Warranty,” she said. “They were just so easy to deal with!”
Call 888.351.3681 today to learn how APHW can give you peace of mind against unexpected expenses.