Every business out there, big or small, has one thing in common—their ultimate goal is to earn customer loyalty. A person who sticks with any product or service for seven years straight is a rarity, and America’s Preferred Home Warranty (APHW) is proud to have earned that loyalty from Cleveland, Ohio native Michael Bush.
“These folks have been fantastic to work with,” Michael wrote in a Google review about APHW. “They have saved us thousands over the years … I couldn’t imagine owning our home without them.”
Michael and his wife had used a different home warranty at a previous home, with poor results. “It was always a genuine pain in the neck any time we had to do anything,” Michael said in an interview. But with APHW, he said, “Every person I’ve talked to has been very cooperative and easy to work with!”
The couple has filed several claims with America’s Preferred Home Warranty over the years, most recently for their water heater—and they typically get ahold of APHW customer service right away. “We had someone out there within hours of the water heater going out, and it was taken care of immediately. Everything just went as smoothly as can be,” Michael said. “We couldn’t have possibly been happier!”
Michael stated that he would never own a home without a home warranty. “It’s one of the most important policies we have. For me it’s more relevant than many other insurances,” he said. “It’s an expense that’s well worth it!”