Storytime: A Dishwasher Disaster | America's Preferred Home Warranty Skip to main content

Storytime: A Dishwasher Disaster

America's Preferred Home Warranty, Story Time

Picture this…


Jessica’s family of 6 finished another round of Christmas dinner leftovers, and the dishes—just—would–not—stop. Thank God for the dishwasher! She must have done 20 loads in the last week alone. Jessica closed the door to the final load for the night and turned it on. Woof! She was exhausted, it was late on New Year’s Eve, and she was ready to just RELAX.

But her dishwasher had other plans.

As she turned to leave the kitchen, Jessica heard something dripping behind her—the dishwasher was leaking… a LOT. She quickly ran to the appliance to turn it off, but the water kept coming.

“Jamie!” Jessica hollered for her eldest. “I need towels, now!” Together they managed to stop the water from spreading, but clearly something was wrong with the machine. With Christmas just passed, money was tight… how would they afford a repair? Or worse, a whole new dishwasher?


As if the holidays weren’t stressful enough. Wouldn’t it be nice if there were some way to make everything easier?


Jamie noticed her mother’s stress and grabbed the America’s Preferred Home Warranty (APHW) flyer off the fridge. “Mom, we’re covered, remember? Give them a call!”

“On New Year’s? Oh honey, no one will be there.”

“Yes, they will. They’re 24/7/365, see?” Jamie said, pointing at the flyer.

Jessica sighed and picked up the phone, not holding much hope—and nearly dropped it when someone answered! “Oh hello! I’m so sorry to call this late… my dishwasher is leaking all over the place.”

The rep had a light laugh that made you feel like everything would be alright. “Oh don’t worry ma’am, that’s what we’re here for. Let’s get you taken care of.”

With the rep’s help, Jessica started her claim and learned she could call any licensed contractor for the job. She found someone who could come out on New Year’s Day (Hallelujah!) and was able to call right back into APHW to complete her claim—which was covered!


Get peace of mind for unexpected repairs or replacements today. Call 888.351.3681 or visit APHW.COM to learn how America’s Preferred Home Warranty can help 24/7/365—even on major holidays.

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