Twelve and a half years in a toxic work environment was enough. Kathy needed a new start, but her options were limited. “It’s hard to start a new job when you’re older,” Kathy said. But a change needed to happen, so when the opportunity to work in customer service for America’s Preferred Home Warranty (APHW) […]
I love the real estate industry, but I’m really more wired for B2B sales. Being an America’s Preferred Home Warranty (APHW) Area Sales Manager (ASM) became the perfect mix of both. As APHW has grown from a regional to a national company, so has the opportunity for advancement. In just four years, my territory […]
Recently promoted to supervisor, Katie describes her experiences in APHW customer service. See if you might want to join the team!
Forty-two years in the banking industry had been enough for Sharon, but she couldn’t just stay at home—she needed something to do. “I was just looking for something different,” she said. Then America’s Preferred Home Warranty (APHW) hired her to manage their call center in August of 2012. “They were still very small at that […]
America’s Preferred Home Warranty is proud to present our April Employee of the Month, Hannah! She’s a vital member of our Marketing Department, and we’d like you to get to know a little bit about her.
“I thought I would give it a whirl.” That was how Karen viewed the customer service position at America’s Preferred Home Warranty (APHW) when they hired her nearly five years ago. It was understandable, given that she had just left a similar position in a toxic environment. “I was just looking for a way out […]
They say the only guarantees are death and taxes, but most Americans will add at least one more: Lawyers. The problem is trying to find one you can trust—or is it? In Phil West’s case, the problem was finding a way to be one in an increasingly secular world. “I wear an engraved silver dollar […]
Being recognized for hard work is always an amazing feeling—it pulls everything into perspective and shows that your efforts are appreciated. Especially amazing is when your employer goes even further to ensure you know that gratitude is genuine. This was the case when America’s Preferred Home Warranty (APHW) played a recording of Matt McQuerry’s family […]
It’s a rare thing to feel like you’re on the right path. Andrew Mertz has felt this every day since becoming an Area Sales Manager (ASM) for America’s Preferred Home Warranty (APHW), in helping other new and upcoming ASMs to succeed—yet he was surprised when they rewarded him for it. “It was surreal,” Andrew said […]
When you’re a single mother of three pursuing a degree, you do what’s necessary to get by. Sometimes that means applying for a job with an unpopular reputation, like customer service at a call center. “It was never my intention to stay,” Annetta said, assuming it would be something she’d just have to ‘survive’—but then […]