APHW Achieves NHSCA Accreditation

America's Preferred Home Warranty Receives NHSCA Accreditation

The National Home Service Contract Administration (NHSCA) officially accredited America’s Preferred Home Warranty (APHW) Tuesday, March 10, recognizing their full compliance with a recently created, nationwide standard for home warranty companies. “This gives consumers and real estate agents added confidence to know they’re doing business with a reputable company,” said APHW CEO Rodney Martin. “And […]

Housingwire.com Recognizes APHW In 2020 Tech100 Real Estate List

America's Preferred Home Warranty Recognized in Top 100 Companies Driving Innovation in Real Estate

HousingWire.com awarded America’s Preferred Home Warranty (APHW) a spot in their 2020 HW Tech100, a list of the top 100 companies driving innovation in the real estate industry. The award, announced on Monday, March 2, reflects APHW’s development and successful implementation of their free Real-Pro® app to real estate agents nationwide. And We’re Stoked! “We […]

National Home Warranty Day 2020

Home Warranty Day, National Home Warranty Day, Home Warranties

Enjoy LIVING in your home without worrying about unexpected expenses. Call us today at 888.351.3681 or visit APHW.COM for more information.   

What is a Home Warranty? Let’s Talk.

What Is a Home Warranty? Let's Talk.

First Things First Home warranties and homeowners’ insurance are two different things. Homeowners’ insurance is essentially hazard insurance—it covers damages to your property as a result of external forces (i.e., flooding, fire, etc.). A home warranty, on the other hand, is a service contract—it offers coverage for failures of your major home systems and appliances due […]

APHW Opens New Call Center

APHW Opens New Call Center

On Wednesday, August 21, America’s Preferred hosted an open house for our new call center in DeWitt, Michigan. Continuing our high level of service for homeowners and families, the new call center will benefit the local community and provide growth opportunities for employees. For information on positions at this location and throughout the organization please […]

We’ve Got Goosebumps! CSRs Trained in ‘Chill’

APHW Trains Customer Service in A/C

With A/C season right around the corner, America’s Preferred Home Warranty (APHW) wanted to ensure easy communication between contractors and their customer service representatives (CSRs). Enter Andy Miller, a service manager for Lammers Heating & Cooling in Jackson, Michigan, to train them in ‘chill.’ “APHW hired me to teach a refresher course on air conditioning […]

Furnace Technician Trains APHW CSRs

Furnace Technician Trains APHW CSRs

When your contractor tries to explain what caused your furnace to fail, what does it sound like? Technical jargon? Straight-up gibberish? Try as they might, some things just can’t be easily translated into layperson. The good news, though, is that your America’s Preferred Home Warranty (APHW) customer service representatives (CSR) will have a pretty good […]